SMS Terms & Conditions
Effective Date: July 16, 2026. Updated: September 30, 2026.
By opting in to receive SMS messages from Kashtak HVAC & Appliance Service as described below, you agree to these SMS Terms & Conditions.
How You Opt In
We text you only about your own service request, and only after you opt in in one of these ways:
- On our website. Our request form (https://www.kashtakappliance.com/#request) has an optional checkbox, unchecked by default and not required to send the request: "Call or text me about this request, including calls from Jim, Kashtak's automated phone assistant. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Not required to send the request." Next to it are links to these SMS Terms and our Privacy Policy.
- By phone. When you call us, our phone assistant or dispatcher asks: "Is it okay if Kashtak HVAC and Appliance Service texts you at this number about your request? Message frequency varies, message and data rates may apply, and you can reply STOP to opt out." Only a clear yes counts. Calls are recorded, and your answer is saved with the call.
- By texting us first. If you text our number, we reply to your messages.
Types of Messages
You may receive SMS messages regarding:
- Appointment confirmations
- Appointment reminders
- Technician arrival notifications
- Estimates and invoices
- Service updates
- Customer support communications
We do not send unsolicited promotional text messages.
Message Frequency
Message frequency may vary depending on your service requests and interactions with our company.
Message & Data Rates
Message and data rates may apply based on your mobile carrier's plan.
Opt-Out
You can opt out of SMS messages at any time by replying:
STOP
After opting out, you will receive one final confirmation message.
Help
For assistance, reply:
HELP
or contact us:
Phone:
(929) 737-2825
Email:
info@kashtakappliance.com
Website:
https://www.kashtakappliance.com
Privacy
Your privacy is important to us.
Please review our Privacy Policy:
https://www.kashtakappliance.com/english-privacy-policy
Consent
You consent to receive SMS messages about your requested services only by checking the optional box on our website request form, by saying yes when we ask on the phone, or by texting us first, as described in How You Opt In above. Sending a request without the box checked is not consent to texts.
Consent to receive SMS messages is not required as a condition of purchasing any goods or services.
Changes
Kashtak HVAC & Appliance Service reserves the right to update these SMS Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.